December 28, 2023

Mortgage Insurance Loss Process

Home Ownership Insurance

Have you ever experienced damage to your home from a storm? Such as wind or hail destruction? How about your sump pump failing, resulting in standing water in your basement? If you have ever fallen victim to these situations, you know how stressful it can get, especially the insurance claim process. In the occurrence of such an event, you may be getting loss claim paperwork and payments from your home insurance provider. Plus, since CorTrust Bank services all of our home loans locally, we will also be a part of the process. As your mortgage servicer, we are named on the insurance proceeds check. The interest we hold in the property entitles us to oversee the repairs and disburse the insurance funds accordingly.

Here is how the process looks:


Our team of mortgage servicing specialists are available toll free at 800-643-4525, Monday-Friday 8 am-5 pm cst. Our mailing address is: CorTrust Bank Mortgage Servicing, PO Box 949, Sioux Falls, SD 57101